BOOKING AND PAYMENT
All lessons must be paid for on the same day of booking.
If a booking is not confirmed with the payment, it will not be considered valid and will be removed from the online system.
There are different payment types you can choose from at your convenience:
- Bank Transfer
- Postepay (for Italian Students)
IMPORTANT: Please read the booking regulations for Bank Transfer and Postepay here.
Please, add me on Skype: pietropratico.vocalcoach
In order to avoid time loss during lesson time, the student is required to run all technical checks before the beginning of the lesson.
There must be a strong Internet connection for a good quality video. Any upload or download during the lesson should be avoided, even from other computers in the household. This may affect the quality of the call.
Punctuality is essential. It will not be possible to make up for lost time or ask for a price reduction.
To cancel a lesson, the student must contact the teacher by email at firstname.lastname@example.org. There must be a notice of at least 24 hours for the lesson to be rescheduled or refunded. Please, note that unused or missed lessons will not be refunded.
To reschedule a lesson, it is required that the student contacts the teacher by email at email@example.com . There must be a notice of at least 24 hours, otherwise the lesson will not be rescheduled or reimbursed.
You must attend lessons weekly. Weekly lesson time slot is your until your subscription is valid. No need to book your lesson yourself. If you cancel a lesson (with more than 24 hours notice) you must catch up the missed lesson within 4 weeks or it is forfeited (lessons cancelled with less than 24 hours notice are automatically forfeited).
You may cancel this program at any time, but your current month must be completed. Also there are no refunds for missed or unused lessons.
Please, contact Pietro if you experience any problems about the booking/payment: firstname.lastname@example.org . You will be contacted within 2 working days. Calls are to be made for urgent issues only at 0044 7577491389.
It is at the teacher’s discretion to discontinue lessons with the students who will not comply with the above regulations.